Help › Account and data
Contact and feedback
How to reach a human, report a bug, or suggest something.
Updated October 2026
Write to us
hello@skinory.app for anything: a bug, a question, a feature you wish existed, a dermatologist who would like to see the report format. Skinory is built by one person, so replies are human and usually within two working days.
Reporting a bug
Tell us what you did, what you expected, and what happened instead. The app version and your phone model are in Settings → About; both help a lot. Never include a password.
Privacy requests
hello@skinory.app for access, correction or deletion requests, or anything about how your data is handled.
Social
@skinory.app on Instagram and @skinoryapp on TikTok, for updates and the launch date.
Still stuck? Write to hello@skinory.app. A human replies, usually within two working days.
