skinoryHelp Center

Help › Account and data

Contact and feedback

How to reach a human, report a bug, or suggest something.

Updated October 2026

Write to us

hello@skinory.app for anything: a bug, a question, a feature you wish existed, a dermatologist who would like to see the report format. Skinory is built by one person, so replies are human and usually within two working days.

Reporting a bug

Tell us what you did, what you expected, and what happened instead. The app version and your phone model are in Settings → About; both help a lot. Never include a password.

Privacy requests

hello@skinory.app for access, correction or deletion requests, or anything about how your data is handled.

Social

@skinory.app on Instagram and @skinoryapp on TikTok, for updates and the launch date.

Still stuck? Write to hello@skinory.app. A human replies, usually within two working days.